This privacy policy applies to Oslo Spektrum’s website www.oslospektrum.no. The controller for personal data collected on this website is Oslo Spektrum Arena AS (org. no. 920 709 141), hereinafter OS.

We at OS take our customers’ privacy very seriously. Any acquired oral, written and/or computerized information and knowledge about the company’s customers will be treated confidentially towards outsiders. OS’s operations will be subject to strict discretion and the company will ensure that this is complied with and practiced by the employees and/or hired persons. Personal information obtained by Oslo Spektrum is not shared with third parties, but Oslo Spektrum may use subcontractors who process the information on our behalf. A prerequisite for sharing is that there is a data processor agreement.

Examples of information collected on our website:
– Full Name
– Telephone number and email address
– Information about your use of the website, in the form of, among other things, which sub-pages are visited, browser settings and IP address

How is information obtained?
Oslo Spektrum collects personal data through your active consent to receive our newsletter or through ticket purchases for an upcoming event. In both cases, the e-mail address is stored, but when purchasing a ticket, a telephone number can also be obtained with your consent. Information about the use of online time is obtained through the use of cookies, but does not contain any personal information and cannot be used to identify the user.

Use of cookies:
A cookie is a small text file. It contains no personal information, and cannot be used to identify the user. A cookie is stored on your own machine in your browser, and enables the browser to remember information from the website you have visited, thus contributing to faster use and better adapted content. For example, by remembering the language you prefer or the area you are in, and changing the website accordingly. By using this website, you consent to cookies being stored in your browser. If you do not want cookies to be stored, you can change the settings in your browser.

Google Analytics:
OS uses Google Analytics to collect information about visitors in order to make the website better. Google Analytics only collects technical information such as browser type and operating system, as well as information about usage patterns of www.oslospektrum.no, without the individual visitor being identified through this information.

Newsletter:
You can sign up for Oslo Spektrum’s newsletter on our website. An active registration is required to receive the newsletter, and the information is provided voluntarily. If you have agreed to receive our newsletter, your personal data will be stored. To unsubscribe from the newsletter, you can follow the instructions in the latest newsletter or contact personvern@oslospektrum.no.

The purpose of the information collected:
The purpose of collecting personal data is to be able to provide you with information about events, such as changed opening hours, cancellations, relocation and the like. This information is deleted after the end of the event. If you subscribe to our newsletter, you will receive offers about news, exclusive pre-sales and upcoming events. Based on previous purchases, we can also give you offers to buy tickets for artists we think you might be interested in. Information collected does not include social security numbers or payment card information. The purpose of collecting usage patterns on our websites is to improve your user experience.

Rights
As a user of our website, you have the right to demand access to which personal data we store about you, and how it is processed. You can also demand correction, deletion and restrictions in the processing of personal data in accordance with the Personal Data Act. Contact us at resepsjon@oslospektrum.no.

Where the processing of personal data is based on consent, you can withdraw consent at any time.

If you believe that OS has not respected your rights in accordance with the Personal Data Act, you have the right to complain to the relevant supervisory authority. This is done by sending a complaint to the Norwegian Data Protection Authority, contact information is available at www.datatilsynet.no.

Contact information
Phone + 47 22 05 29 00
Oslo Spektrum Arena AS,
Sonja Henies Plass 2,
0185 OSLO