Concerts & Events
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Concerts & Events
Practical information2022-08-18T23:34:18+02:00

Practical information

Practical information

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Frequently asked questions

Frequently asked questions are posted here. If you are wondering about something that you can not seem to find the answer to below, you may contact us via email.

Frequently asked questions are posted here. If you are wondering about something that you can not seem to find the answer to below, you may contact us via email.

Payments in the arena2022-08-19T13:33:22+02:00

For purchases inside the arena, such as the purchase of drinks and snacks, we encourage guests to pay by card. The reason for this is that Oslo Spektrum wants to minimize the use of cash.

Does Oslo Spektrum have a wardrobe?2022-08-19T13:32:01+02:00

Whether there is a wardrobe availabe or not at the event in question will be stated on the event’s information page, oslospektrum.no.
There are usually no wardrobe in the arena, and large bags, suitcases etc. are referred to storage lockers at Oslo Central Station or the Bus terminal.

Payments of drinks and snacks in the arena2022-08-19T13:32:49+02:00

When purchasing drinks and snacks, we encourage guests to pay by card. The reason for this is that Oslo Spektrum wants to minimize the use of cash.

Is there an ATM inside Oslo Spektrum?2022-08-19T13:35:09+02:00

No, there is no ATM inside Oslo Spektrum, but there are several ATMs in the immediate vicinity. One of the nearest ATMs is located on the outside of Oslo Spektrum accross from the Radisson Blu Plaza Hotel.

Do you have earplugs?2022-08-19T13:36:03+02:00

Yes, we are handing out FREE earplugs to anyone who wants them. Get in touch with one of our hosts or the Red Cross. Earplugs are also available at the serving counters.

Can I refund tickets in case of illness?2022-08-19T13:36:41+02:00

Purchased tickets are not refundable. If an event has several performances, however, it is possible to change performances within the same price category if there are places available.

Is there parking for city bikes near the arena?2022-08-19T13:37:17+02:00

Yes, there is a city bike rack next to Oslo Plaza, and two large racks at Vaterlandsparken towards Grønland.

Is it possible to park near Oslo Spektrum?2022-08-19T13:37:54+02:00

The nearest car parks are Gunerius car park, Oslo City car park, Trafikktorget car park, Byporten car park and One Park car park.

Is there an age limit for events in Oslo Spektrum?2022-08-19T13:38:48+02:00

We normally have no age limit at our events. In cases where the organizer decides otherwise, the age limit will be stated in the article informing about the relevant event and on the ticket.

Is it safe to buy tickets outside official outlets?2022-08-19T13:39:47+02:00

No, it’s not safe! Oslo Spektrum would like to make its guests aware that we have had many episodes with fake/invalid tickets. Always buy tickets via official outlets. Even tickets that look genuine can be manipulated. This will first become apparent when reading the bar code in the entrance. Fake/invalid tickets will always be rejected, regardless of the buyer’s “good faith”. We do NOT cooperate with companies such as Viagogo and other black market companies.

Is it possible to arrive at the arena in a wheelchair?2022-08-19T13:41:06+02:00

Yes. Use entrance and exit no. 6. People with special needs are asked to get in touch in advance of the event. Check the information page for the event in question, there will be contact information for the responsible ticket distributor. The responsible ticket supplier varies per event.

When do you open doors to the different events?2022-08-19T13:42:05+02:00

The doors in Oslo Spektrum normally open approximately one hour before the event/performance begins. Oslo Spektrum’s ticket office opens two hours before the event begins.

Where are the nearest accommodations?2022-08-19T13:43:58+02:00

There are countless accommodation options within walking distance of Oslo Spektrum.

Our nearest neighbor is the Radisson Blu Plaza Hotel, which is just across the road. In the immediate vicinity are also Thon Hotel Terminus, Thon Hotel Opera, Thon Hotel Spectrum, Scandic Oslo City, Scandic Byporten, Clarion Hotel Oslo, Clarion Collection Hotel Folketeateret, Amerikalinjen and Clarion Hotel – The Hub.

Where can I find lost property and seized items?2022-08-19T13:45:08+02:00

Lost property and seized items are kept at the reception. Send an email to resepsjon@oslospektrum.no for enquiries.

What can you bring to a concert?2022-08-19T13:48:39+02:00

You must not bring items that could be a danger/damage to other guests/artists. This means that sharp and pointed objects such as nails, knives, umbrellas etc. will be confiscated in the entrances. Bringing alcohol, food, drinks, bottles and cans is also not permitted.

If a photography ban has been set up by the organisers, cameras can also be confiscated, this particularly applies to large cameras with good lenses. Valuable items that are not permitted to be taken into the arena can be handed over to Oslo Spektrum’s staff at the entrance. The item will then be taken care of, and the customer can collect it after the concert by presenting their collection slip. NB! This service is at the customer’s own responsibility and risk. Oslo Spektrum does not accept responsibility for loss/damage to these. We recommend that the customer themselves ensure safe storage outside the arena.

Items such as bottles, cans, umbrellas and alcohol will not be stored.

As a rule, there are no wardrobe facilities in the arena, and large bags, suitcases and the like are referred to storage in lockers at Oslo Central Station, or at the bus terminal.

Do I have to print out my “Ticketfast ticket”?2022-08-19T13:50:04+02:00

If you have purchased a ticket(s) that has been sent by email from Ticketmaster in the form of a PDF file, we encourage you to print out the ticket(s) before you arrive at Oslo Spektrum. If you have a mobile phone where the barcode(s) are clearly displayed on the screen, the guards at the entrances will be able to scan the ticket(s) directly from the phone. Oslo Spektrum’s Ticket Office will be helpful in printing out the ticket(s) against the ticket(s) service fee if this is needed. If an event is held on a weekday, the ticket office remains open until the start of the concert. If the event falls on a Saturday or Sunday, the ticket office usually opens 2 hours before the start of the event.

How do I get to Oslo Spektrum?2022-08-19T13:52:30+02:00

Oslo Spektrum is right next to Oslo Central Station, the Bus Terminal and Jernbanetorget, which is a hub for trains, subways, trams and buses. All the city’s subway lines, most tram lines and many of the city’s bus routes stop at Jernbanetorget. At the Bus Terminal you will find bus connections and long-distance buses to the country and abroad. And at Oslo Central Station you will find both local trains and trains to Oslo Airport OSL. For detailed travel information, we recommend that you take a look at Ruter.

Where can I find a floor plan of the arena?2022-08-19T13:53:55+02:00

Each event has its own arena map of the arena set up, which can be found on the event’s information page. The events in Oslo Spektrum can have different set ups.

Where can I buy tickets?2022-08-19T13:55:24+02:00

Please note that there are different ticket distributors. Information on who is the ticket distributor for the relevant event is provided on the event pages. For tickets for wheelchair users with a companion, see the event page for the event in question. For tickets for groups of 15 people or more, send an email to gruppe@oslospektrum.no.

Also be aware that there are a number of ticketing sites that engage in second-hand sales. These tickets are usually much more expensive and not always genuine. Follow sales links on oslospektrum.no to know for sure that you are buying tickets from the right distributor.

Where is my entrance?2022-08-19T13:56:27+02:00

The entrance is written on the ticket. To locate your entrance, take a look at the map below. For wheelchair users, entrance 6 is used for easy access. If you have Premium tickets or you have Suite tickets, please use entrance 9, regardless of what is written on the ticket.

We have been given different entrances. Can we still stand in the same queue?2022-08-19T13:57:58+02:00

As long as you have the same type of ticket (standing / seated) as the person you want to queue with, this is ok. If one has a ticket for standing admission and one has a ticket for seated admission, you cannot use the same entrance.

When is the Ticket Office open?2022-08-19T13:59:18+02:00

Ticketmaster’s ticket office dept. Oslo Spektrum is temporarily closed.

On event days, the ticket office usually opens two hours before the start of the event.
The doors to the arena open approximately one hour before the start of the event.

I wish to buy tickets for a larger group2022-08-19T14:00:43+02:00

A group order is an order of a minimum of 15 tickets. The order can be sent to gruppe@oslospektrum.no. Please note that orders per e-mail can be handled the next day, and that if the order is sent in connection with a sales start with a large demand, the event may be sold out. Remember to enter the necessary contact information! The invoice is received by e-mail and the tickets are sent to your e-mail when payment has been received.

How can I buy a ticket as a wheelchair user?2022-08-19T14:02:29+02:00

For tickets for wheelchair users and companions, see the information page for the current event to find contact information for the responsible ticket supplier. You will find it under the heading Wheelchair and companion. There are separate areas for wheelchair users with easy access to the arena. A wheelchair user can bring one companion, but remember that the companion also needs a ticket and that the price of this is determined by the promotor. Use entrance and exit no. 6 for easy access. People with special needs are asked to get in touch in advance of the event.

Where is Oslo Spektrum located?2022-08-19T14:03:36+02:00

Oslo Spektrum is located between Oslo City, Gunerius and the Radisson Blu Plaza Hotel, right in the center of Oslo. The address is Sonja Henies pl. 2, 0185 Oslo. Click here for a detailed map of the area.

I have already bought tickets but have problems and want to make changes2022-08-19T14:05:35+02:00

Did you already purchase tickets, but have problems and want to make changes? Contact the responsible ticket supplier.
The responsible ticket supplier will be on the event’s information page. If the ticket has been purchased through another ticket supplier, contact this supplier.

Responsible ticket suppliers in Oslo Spektrum:

Ticketmaster

Eventim
Eventim phone: +47 21 95 92 00

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