Can I refund tickets in case of illness?

Q: Can I refund tickets in case of illness?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" first="true"][fusion_text hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" animation_direction="left" animation_speed="0.3"] Purchased tickets are not refundable. If an event has several performances, however, it is possible to change performances within the same price category if there are places available. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Purchased tickets are not refundable. If an event has several performances, however, it is possible to change performances within the same price category if there are places available.